(Web Application Alternative): If using the Web Application go to More Options select Health Checker and Send Problem Report. In the Cisco Webex Meeting move your mouse to the menu bar and select Help.Important: the report must be generated while the meeting is still in progress by someone experiencing the issue. Uncheck the setting for Listen to this device.Īre you experiencing application crashes or overall connection issues during your Webex Meeting? You can generate a problem report with 3 Quick Clicks within Webex to capture logs during the meeting to help in diagnosing issues that may be difficult to replicate.In the Microphone Properties window, click on the Listen.Right-click on your microphone device, then select Properties.
When connected, a phone or headset icon should appear next to your name in the Participants panel. Make sure you are connected to the audio conference.